Terms of Service

Atomic Agents is a platform operated by Autometri Inc., 10137, rue de Martigny, Montreal, Quebec H2B 2M4, Canada. These terms govern your use of this website and of the platform at app.atomicagents.io. Using either means you accept them.

Autometri Inc. is the company you contract with and the company that invoices you. The Atomic Agents name and the software behind the platform belong to Atomic Agents Inc., which licenses them to Autometri Inc. Wherever these terms say “we”, they mean Autometri Inc.

If your organisation has signed a separate written agreement or order form with us, that agreement governs wherever it differs from these terms.

You need to be able to enter a binding contract to use the platform. If you are using it on behalf of an organisation, you confirm you are authorised to accept these terms for it, and “you” below means that organisation.

Atomic Agents is software you use over the internet. You build workflows and AI agents on a visual canvas, connect the services your organisation already runs on, and the platform runs what you build — on a schedule, on an event, or on demand.

A workflow can also be published as a tool over the Model Context Protocol, so an external AI assistant you authorise can call it.

We provide the platform and keep it running. We do not build your automations, check that they are correct, or supervise what they do, unless we have separately agreed to in writing.

You need an account. Keep your credentials to yourself, and tell us promptly if you believe someone else has them. Anything done through your workspace is treated as done by you.

A workspace can have several members holding different roles. Whoever administers it decides who may join, what each member may do, and which automations are allowed to run without a person approving them.

Your workflows, agents, prompts, knowledge and the data that passes through them remain yours. We claim no ownership of any of it.

You grant us the permission we need to operate the platform for you: to host, store, copy, transmit and process that material, for that purpose and no other.

We do not use the contents of your workspace to train AI models.

The platform is useful because it reaches other services — over 200 of them, and several thousand individual actions. Connecting one authorises us to act on that service on your behalf, using credentials you supply.

Those credentials are encrypted at rest with a dedicated key and decrypted only inside isolated execution.

Every service you connect has its own terms, and your use of it stays subject to them. We are not responsible for a third-party service being unavailable, changing how it works, or refusing an action your automation asks for.

The same holds for any external AI assistant you allow to call your workflows over MCP: you choose what to expose, and to whom.

This deserves saying plainly, because it matters more here than on most platforms. Your automations act inside your systems, under credentials you supplied, at times you chose. An agent can send mail, write records, move data between systems, and message people, without anyone watching each time it runs.

You decide what runs on its own and what waits for a person. The platform gives you role-based access, approval gates before sensitive actions, and an audit log of who approved what and when. Deciding where to use them is yours.

So you are responsible for the automations you build and for what they do — including when they act correctly on an instruction or on data that turns out to be wrong. Test before you let something run unattended, and keep a person in the loop for anything you would not want done badly.

Parts of the platform use AI models: the builder that turns your description into a workflow, and the AI steps inside the workflows you run.

AI output is probabilistic. It can be wrong, incomplete or unsuitable, and the same input will not always produce the same result. Treat it as a draft to be checked, not as a fact.

Do not rely on it as legal, financial, medical or other professional advice. Where output drives a consequential action, review it first.

Do not use the platform to:

• break the law, or infringe anyone’s rights;
• send unsolicited bulk messages, or anything deceptive or harassing;
• reach accounts, systems or data you are not authorised to reach;
• upload or distribute malware;
• probe, scan or overload the platform, or work around its limits, isolation or metering;
• resell the platform, or offer it to others as though it were yours, unless we have agreed to that in writing.

We may suspend a workspace doing any of these, and we will tell you why.

What you pay, and what it includes, is set out in the plan you choose or the order form you sign. Usage is metered: execution reporting shows what each run cost, step by step.

Unless your order says otherwise, fees are payable in advance and do not include taxes. Invoices are issued by Autometri Inc. We may suspend a workspace whose fees are unpaid after we have asked for them.

We work to keep the platform running, and will give notice of planned maintenance where we reasonably can. Any availability commitment, and any remedy for missing it, is set out in your plan or order rather than here.

The platform changes: we add capabilities, and occasionally alter or retire one. Where a change would materially reduce functionality you depend on, we will give reasonable notice first.

Each of us may learn things about the other that are not public. Both of us agree to keep such information confidential, to use it only for what these terms cover, and to protect it as carefully as our own. The obligation outlives the account. It does not apply to information that is already public, that we knew beforehand, or that the law requires us to disclose.

The platform, this site, and what we put into them — software, design, documentation, the Atomic Agents name and marks — belong to Atomic Agents Inc., and Autometri Inc. operates them under licence from it. These terms give you the right to use the platform; they transfer nothing else, and nothing in them grants you any right in the Atomic Agents name or marks.

If you send us feedback or a suggestion, we may act on it freely and without owing you anything for it.

What this website collects is described in our Privacy Policy.

Personal information inside your workspace is a different matter: there you decide what is collected and why, and we process it on your instructions in order to run the platform for you. If you need a written data processing agreement, ask us at privacy@autometri.com.

The platform is provided as it is. To the extent the law allows, we make no warranty that it will be uninterrupted or free of error, none that it is fit for a particular purpose, and none that any automation or AI output will produce a particular result.

Nothing here takes away a right you hold under consumer protection law that cannot be waived.

To the extent the law allows, neither of us is liable to the other for indirect, incidental, special or consequential damages, nor for lost profit, lost revenue or lost data, even where the possibility was known.

Our total liability on any claim is limited to what you paid us for the platform in the twelve months before the claim arose. These limits do not touch your obligation to pay, either side’s breach of confidentiality, or anything the law does not permit us to limit.

You will defend and indemnify us against claims brought by others arising from the data you put into the platform, what your automations did, or your breach of these terms.

You may stop using the platform and close your workspace whenever you like.

We may suspend or end access if you materially breach these terms, if fees go unpaid, or if what you are running puts the platform or other customers at risk. Except where the risk is immediate, we will tell you first and give you a chance to put it right.

After an account closes you have 30 days to export your data. After that we delete it in the ordinary course of running our systems, except anything we are required to keep by law.

We may revise these terms. The date at the top of this page says when they last changed, and where a change materially affects your rights we will give notice before it takes effect. Continuing to use the platform after that means you accept the revised terms.

These terms are governed by the law of Quebec and the law of Canada applying there, and the courts of the judicial district of Montreal have jurisdiction — without prejudice to any right you have, as a consumer, to bring proceedings where you live.

Questions about these terms go to hello@atomicagents.io.